Business Strategy

Costs, competition and changing business requirements require that healthcare payers market continuously improve the way that they do business. Senior executives are tasked with such challenges as attaining steady growth and reducing costs while at the same time remaining profitable. Arcadia has developed and deployed unique frameworks and methodologies that drive continuous improvement, realized cost reduction, improved processes. Effective utilization of technical innovation.

Arcadia's Healthcare Business Strategy team offers deep industry experience and meticulous analytical expertise. We recruit subject matter experts and specialists from throughout the healthcare industry. Our people are highly motivated, uniquely skilled and have extensive experience within both health plans and healthcare providers. We bring value and insight into each client engagement through a unique combination of healthcare industry experience, business process consulting, program and change management, technology assets and healthcare IT expertise.

Channel Strategy

As healthcare IT continues to advance, health insurance organizations must choose how to develop a competitive advantage in the battle for membership while reducing operational costs. Where an organization should spend time, money and resources is entirely dependent upon that organization’s strategic business goals (Whether it be growing market share, winning new employer contracts, increasing national coverage, etc.). Many health plans struggle to prioritize these goals. Arcadia has identified several key areas that are commonly overlooked and underdeveloped when approaching such investments:

• Business Requirements
• Process Design
• Internal Teams vs. Unbiased 3rd Parties
• Results-Based Approach

Arcadia has developed a "Channel Strategy" framework that identifies 139 separate touch points that occur between a health plan and its constituents (Brokers, Employers, Members and Providers). Using this tool, Arcadia is able to compare our clients with their local and regional competitors. From this analysis, Arcadia is able to provide a strategic roadmap including project plans describing how to drive business results while mitigating risk and attaining a balanced increase in customer satisfaction and financial maturity (increased revenue, decreased cost).